Accessibility Statement
Effective August 17, 2026Support & Accessibility
crmFLEX™ hasn't launched yet, so there's nothing to troubleshoot — but we read every message, and we're building accessibility in from the start. Below is an accurate summary of the accessibility features planned for the app at launch, known limitations, and how to reach us for help.
Theme support
crmFLEX will follow your system appearance by default on both macOS and Windows — if your machine is set to Dark Mode, the app opens in dark; Light Mode opens in light. You will be able to override this at any time in Settings → Appearance, where Dark and Light are available as explicit options. This marketing site already offers the same choice through the theme toggle in the header.
Font size
Three text sizes are planned in Settings → Appearance: Small, Medium, and Large. The selection scales text and UI elements throughout the app, including contact records, pipeline boards, and note views.
Keyboard access
Standard keyboard navigation is planned throughout the app. Tab and Shift+Tab move between form fields; Enter confirms actions. All data entry — contacts, companies, deals, pipeline stages, activities, and notes — is intended to be completable without a mouse.
Data tables
Contact lists, deal registers, activity histories, and note timelines will be rendered as standard tables, which are readable by screen readers at a basic level.
Known limitations
We disclose what is not planned for the initial release so you can plan accordingly:
- Full VoiceOver, Narrator, and screen reader optimization (ARIA labels, live regions, and text alternatives for pipeline boards and charts) is planned for a release after launch. Basic table reading will work, but custom UI components will not be fully annotated at launch.
- Keyboard shortcuts for common actions (new contact, new deal, search) are not planned for the first release.
- A high-contrast theme option is on the roadmap.
- Right-to-left (RTL) language layouts will not be supported at launch.
Our commitment
FLEXEC Advisory is committed to improving accessibility in crmFLEX over time. If you encounter a barrier — on this site today or in the app after launch — please tell us: include your operating system, assistive technology if any, and a short description of what you were trying to do. We aim to respond within two business days.
Contact
Product questions, feature requests, and early-access asks are all welcome. For billing and refund questions, see our Refund Policy. For advisory or managed IT services, visit flexec.com.